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Bills Description
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Tuesday, 10 June 2008 11:38
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Many patients call the pathology group where I am office manager to discuss their medical bills. One irate woman demanded that I describe every laboratory test on her statement.

Reluctantly, I complied. Starting with the first test on her bill, I read, "No. 1, urinalysis."

She interrupted me at once. "I'm a what?"
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